1. Introduction
Flashloop ("Flashloop", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Flashloop website, mobile applications, and related services (collectively, the "Service").
By using Flashloop, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect several types of information in connection with your use of the Service.
2.1 Account Information
When you create an account, we may collect:
- Name
- Email address
- Username or profile information
- Account credentials
2.2 Payment Information
Payments may be processed through third-party providers such as Stripe or mobile app stores.
Flashloop does not store full payment card numbers.
Payment providers may collect billing details necessary to process transactions.
2.3 Usage Information
We may automatically collect information about how the Service is used, including:
- IP address
- Device type
- Operating system
- Browser type
- App version
- Interaction with platform features
- Generation requests and activity logs
2.4 Content Data
To operate the Service, we may process:
- Prompts submitted to AI models
- Uploaded media files
- Generated images or videos
This information is processed only to provide and improve the Service.
2.5 Analytics Data
We may collect anonymized or aggregated data to analyze platform performance and usage trends.
3. How We Use Your Information
Flashloop may use collected information to:
- Operate and maintain the Service
- Process subscriptions and payments
- Generate AI outputs requested by users
- Improve platform functionality
- Detect fraud, abuse, or security risks
- Monitor system performance
- Provide customer support
- Communicate service updates
4. Legal Basis for Processing (for applicable jurisdictions)
Depending on your location, we process personal information based on:
- Performance of a contract (providing the Service)
- Legitimate interests (security, fraud prevention, service improvement)
- Compliance with legal obligations
- Your consent where required by law
5. Data Sharing
Flashloop does not sell personal information.
We may share information in limited circumstances, including:
Service Providers
We may share data with trusted third-party providers that help operate the Service, such as:
- Cloud infrastructure providers
- Payment processors
- Analytics providers
- AI model providers
These providers are required to process data only for authorized purposes.
Legal Requirements
We may disclose information if required by:
- Law
- Court order
- Government authority
Protection of Rights
We may disclose information when necessary to:
- Enforce our Terms
- Prevent fraud or abuse
- Protect users or the public
6. Cookies and Tracking Technologies
Flashloop may use cookies and similar technologies to:
- Operate platform functionality
- Remember user preferences
- Analyze usage patterns
- Improve performance
Users may manage cookie preferences through browser settings.
7. Data Retention
Flashloop retains information only as long as necessary to:
- Provide the Service
- Maintain platform security
- Comply with legal obligations
- Resolve disputes
Generated media, prompts, and logs may be retained for operational and security purposes.
8. Data Security
Flashloop implements reasonable technical and organizational safeguards to protect user data, including:
- Encrypted data transmission
- Secure cloud infrastructure
- Access control systems
- Monitoring for unauthorized activity
However, no system can guarantee absolute security.
9. International Data Transfers
Flashloop may process or store information in countries outside your jurisdiction.
These countries may have different data protection laws.
By using the Service, you consent to such transfers where permitted by law.
10. User Rights
Depending on your jurisdiction, you may have rights including:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your data
- Restricting processing
- Withdrawing consent where applicable
Requests may be submitted using the contact information below.
11. Children's Privacy
Flashloop is not intended for users under the age of 13.
We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we may delete it.
12. Third-Party Services
The Service may contain links to or integrations with third-party services.
Flashloop is not responsible for the privacy practices of those services.
Users should review the privacy policies of any third-party platforms they use.
13. Changes to This Privacy Policy
Flashloop may update this Privacy Policy from time to time.
Material changes will be communicated through the website or the Service.
Your continued use of the Service after updates constitutes acceptance of the revised policy.
14. Contact Information
For privacy-related inquiries or requests:
Flashloop Developed by La Viral Studio Email: [email protected]